Annual Provider Education Register Today!

This annual training will provide current information related to topics such as:

  • Access / Accessibility Surveys
  • Fraud, Waste and Abuse
  • Model of Care
  • Self-service Tools
  • Cultural Competency
  • Claims

Available Training Options:

On Demand

Upcoming Provider Education Webinars – Registration is required.

Action Required!

Complete the attestation to certify that you received training and met this requirement!  

2023 Highmark Wholecare Training Attestation

This training is required by DHS and CMS, your participation is required

Highmark Wholecare Physical Health- Behavioral Health Integrated Care Program:

Click below for registration link:

September 27, 2023 

September 28, 2023

In 2023, Pennsylvania DHS further extended the ICP sharing requirement to include sharing and discussion of the ICP with the member and their PCP.

In efforts to efficiently and effectively share the ICP with the member’s PCP Highmark Wholecare has begun engaging high volume providers in developing a process to share the ICP with the PCP.

Highmark Wholecare has identified members that need collaboration to review the care plan. Highmark Wholecare would like to share the ICP with providers and if the providers had any additional information that they would like to share with the MCOs or any identified needs that the member has that the MCOs could assist in addressing, this information could be shared with Highmark Wholecare during the collaborations. This sharing and discussion would fulfill the requirement of sharing and discussing the ICP with the member’s provider.

Lunch and Learn with Highmark Wholecare Professional Education CME/CEU Webinar: Demystifying DMEPOS

Click below for registration link:

November 14, 2023 at 12:00PM – 1:00PM EST

During this provider training, the attendee will learn:

  • What constitutes DMEPOS (Durable Medical Equipment, Prosthetics, Orthotics, and Supplies)
  • The important of medical record documentation when ordering and providing DMEPOS to patients
  • How to order glucose monitors and supplies for patients
  • How to identify common areas of potential Fraud, Waste, and Abuse

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Last updated on 9/15/2023 11:16:20 AM


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